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Templates you can build on to develop your own KPIs, SLAs, KRIs & Communications
There are a number of reasons to bring in an interim manager (IM) but in many cases it’s done to urgently fill a vacated position. Although this need is genuine, there are other reasons to bring an IM onboard and some of these are highlighted below. If you are bringing in an IM to fill…
Welcome to Mike Baker Consulting. I hope you find this site useful for understanding the services I can provide and how they could benefit your organization. Please feel free to contact me. I am often happy to advise where I can without it costing you money.
Why every organization needs an IT Strategy In today’s digitally driven world, a well-defined IT strategy is essential for companies of any size and sector. An IT strategy provides a clear framework for how data, systems and technology should support and drive the business’s overarching goals. Without such a roadmap, organisations risk misaligned investments, inefficient…
The operating model for IS&T is the value chain on how the function provides services and adds value to the business it is supporting. IS&T, like every other business functions, is aligned to accountable processes that when slotted in to the end to end Business Value Chain, set the delivery expectations and allow the detail…
It is great when you are able to promote members of your teams to more senior positions and give them great opportunities supporting the business and organisations they are working for. However, the downside can often be that the individual does not have the knowledge or experience to be successful in that role without a…
It is critical to review and understand your sourcing strategies for IS&T for a number of reasons but critically to ensure that you are providing it efficiently whilst at the same time having the capability to identify and deliver change to your business. You need to do this as part of your strategy development and…
